One example of the need for Conversational Commerce in the retail industry is voice mail. Today, most companies provide this service for free, allowing customers to leave messages in their voicemails. This can increase conversions and satisfaction from customers, as well as create a positive customer experience. Consumers will be delighted to speak to a bot in their voicemail, making the buying experience more personal and personalized. Additionally, the convenience of a bot can make shopping for products easier. The benefits of conversational commerce are numerous for any business. Using this technology to enhance customer service doesn’t require massive ...Read more
