Most Ecommerce businesses do not realize the fact that delivery is the only physical touchpoint they have with their customers. You might have a stunning website, great social media presence, excellent products and attractive prices. However, if the final experience of physically delivering the product to the customer is compromised, there is a bitter aftertaste! Yes, it is true. With the rise in Ecommerce businesses all over the world, product delivery has become an important area of focus. For many successful Ecommerce platforms, it has been the delivery experience that has contributed to their success. Think Amazon and Prime ...Read more
