Survey questions are a powerful tool for getting feedback from customers and employees. The key to getting the most out of surveys is crafting effective questions that yield meaningful results. 1. Thou shalt not ask loaded questions. Asking loaded questions in a survey is a surefire way to get skewed results. A loaded question is one that assumes something about the respondent, often something that the respondent may disagree with. For example, a loaded question might be, “Do you think people who commit crimes should be punished harshly?” This question doesn’t take into account the seriousness of different crimes, ...Read more
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1. Thou shalt not ask loaded questions., 10 commandments of survey questions, 10. Thou shalt use a neutral tone and gentle phrasing when asking questions., 2. Thou shalt not ask too many questions at once., 3. Thou shalt not make assumptions in thy questions., 4. Thou shalt not use leading questions., 5. Thou shalt not use ambiguous language., 6. Thou shalt not ask personal questions., 7. Thou shalt ask questions that are relevant to the survey's topic., 8. Thou shalt make your question easy to understand., 9. Thou shalt not use boring, Asking the right survey questions, stale language in thy questions.
